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IT support career path: isometric platforms rising from a help desk workstation to server, network, security, and cloud roles
PPaul Hill
it support career pathhelp desk career pathit career pathit supportit careers
Windows Server

IT Support Career Path: From Help Desk to Senior Roles

• 13 min read• Last edited Oct 22, 2026

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About The Author

Paul Hill's avatar
Paul Hill

Paul Hill is a systems engineer and technology educator focused on building practical, modern training platforms. He is the founder of Server Academy, where he teaches infrastructure, cloud, and automation skills with an emphasis on real-world application.

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